Thank you for visiting You Energy Australia. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

Information We Collect

When you visit You Energy Australia, we may collect the following types of information:

• Personal Information: This may include your name, email address, phone number, postal address, and other contact details.
• Payment Information: If you make a purchase or payment through our website, we may collect payment card information and billing details.
• Technical Information: We may automatically collect information about your device, browser type, IP address, and browsing behavior on our website.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and for analytics purposes. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver our solar installation services and fulfill customer requests.
• Communication: To communicate with you, respond to inquiries, and provide customer support.
• Marketing: To send promotional materials, newsletters, and updates about our services, which you can opt out of at any time.
• Improvement: To analyze website usage trends, improve our website content and functionality, and customize your experience.

Disclosure of Information

We may disclose your information to third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
• Legal Compliance: We may disclose information when required by law, regulation, or legal process.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and Update: Access, review, and update your personal information by contacting us directly.
• Opt-Out: Opt-out of receiving marketing communications from us.
• Cookies: Manage cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@youenergyaustralia.com.au